As the multi award-winning official distributor in Singapore for over 20 years, all our Taylor Guitars are acclimatised, set up for our extremely high humidity weather and have passed the pre-delivery inspection at our Sinamex Guitar Hospital, a Taylor authorized and certified service centre, before it is offered for sale. This process is crucial to ensure a Lifetime enjoyment of owning a Taylor Guitar here.
We will cover your Taylor guitar with a Comprehensive Warranty (Lifetime for models above SGD2,000. One Year for models below SGD2,000) and it is simple: The function of the guitar is fully covered by the warranty. In other words, anything that affects the sound quality and playability is fully covered. All set ups, buzzing problems, high action, etc. is covered by the warranty and the service is free of charge. The Taylor ES2 pickup is also covered. The moment it breaks down, we will just change a new part accordingly free of charge. Physical problems not affecting the function of the guitar are not covered by the warranty. The warranty is only for the first registered owner.